All products purchased from our website or Amazon are guaranteed for 12 months.

Undamaged products may be returned for a full refund for any reason within 60 days of the date the item was delivered to the designated shipping address.

Place your customer service will respond to your inquiries online 24 hours a day answer here.

All quality-related defects on items sold directly by BIGGERFIVE or our authorized resellers are covered by an extensive warranty, starting from the date of purchase.

For quality-related warranty claims, items will be replaced with brand-new ones where available, if the product is out-of-stock, a full refund will be provided.